Webinar
Reinventing the customer journey
by combining phygital and gamification
Phygital | In a changing world, the way we interact with consumers has profoundly changed.
To remain competitive and meet ever-higher customer expectations, we need to rethink our approach to the customer journey. That’s exactly what we’re going to tell you in this webinar.
Phygital | In a changing world, the way we interact with consumers has profoundly changed.
To remain competitive and meet ever-higher customer expectations, we need to rethink our approach to the customer journey. That’s exactly what we’re going to tell you in this webinar.
Faced with fierce competition and increasingly demanding consumers, how do you reinvent the customer journey by combining physical and digital aspects (phygital) while using gamification as a powerful lever to achieve unrivalled conversion and engagement targets?
Let’s discover together the power of omnichannel through our customers’ greatest successes in illustrated use-cases.
Take advantage of a Q&A session with our speakers at the end of the webinar, to ask any questions you may have.
- Zoom on the Customer Journey | Digital & phygital: the power of omnichannelity
- Gamify the customer journey in 5 steps | Strategies and best practices
- Study data to reinvent yourself | Data, activation, KPIs: the winning triptych
The speakers
Gauthier (Key Account Manager at Adictiz) and Audrey EDART (Marketing Manager at Adictiz) answer all questions in a Q&A session at the end of the webinar.
The speakers
Gauthier (Key Account Manager at Adictiz) and Audrey EDART (Marketing Manager at Adictiz) answer all questions in a Q&A session at the end of the webinar.