Store opening: attracting and engaging with gamification

Store opening: attracting and engaging with gamification

The opening of your shop is a unique moment in a brand’s life. Whether it’s your first point of sale, or a shop in a new town/country. It’s not only a huge investment, but also a lot of work.

In a context where consumers are purchasing online, brands need to redouble creativity to attract them to the shop. This is true in the case of a shop opening.

Preparing to open a store is not to be taken lightly. On the contrary, it’s an event that you need to prepare and plan carefully to attract traffic to your shops.

In this article, we share with you some advice and strategies for opening a shop. We’ll be looking at gamification. This is the incorporation of playable elements into communication materials to boost the appeal for the audience!

The challenges of a store opening

The inauguration of a new shop represents an investment for a brand. While retail allows you to create a special bond with customers, it also means a significant budget (whether for the purchase of the doorstep, rent, furnishings, staff).

A first challenge when opening a store is to boost its visibility with the brand’s customers, but also of its target audience. This in a territory that is sometimes different from online clientele. The first objective is to ensure that the shop is well known to its target audience and to attract as many customers as possible.

But the inauguration of a store also presents specific challenges. It’s an opportunity for the company to boost its image by organising a unique event. During which prospects and customers can interact personally with the teams. The opening must also engage the target audience. Moreover, it build loyalty so that they want to make a purchase, but also to come back.

The company can take advantage of this opportunity to gather feedback and thus get to know their audience (with whom they have sometimes interacted online). By offering tools for collecting opinions and preferences, the company can then reactivate its customers by offering them content and offers that are likely to engage them!

How to gamify a store opening

Traditionally, gamification is an effective lever for boosting a brand’s drive to store strategy. By incorporating playable elements into their campaigns, companies can capture the attention of their audience, encouraging them to visit their shops and encourage them to make purchases.

Gamification is an interesting tool to mobilise as part of a shop opening. The interactivity and promise of attractive rewards are two powerful assets to encourage consumers to come to the inauguration (potentially with other potential customers) and to create a strong connection with the brand.

Here are 3 ways to gamify your shop opening

1. Create media hype around your online store opening

Digital marketing is a tool for extending the reach of your message and attracting a wider audience. Particularly if it is used creatively and strategically, notably through gamification. On social networks, brands can capture the interest of their audience and create a buzz around their store opening by organising an online competition. An instant win, such as a Wheel of Fortune, can be used to give away discount vouchers to be used on the day of the opening.

It’s also easier to make the most of consumer expectations with gamification. This is known as teasing, or the art of gradually revealing clues in order to capture and the attention of your audience. The brand can imagine a digital treasure hunt through which its community can guess the location of its future shop.

Gamification also enhances the effectiveness of other web marketing strategies. To create a media hype around your event. This is the case with influencer marketing. The brand teams up with a content creator to communicate about the opening and encourage consumers to attend (to meet the influencer in the flesh). It can gamify its campaign by offering rewards (such as an in-store personal shopping session, vouchers, backstage access with the designer).

del arte wheel of fortune

2. Gamify your store opening to better engage and convert consumers

Once on site, gamification can enable the company to liven up the opening of its shop and effectively engage visitors. To make the event more interactive, it can install digital terminals where customers take part in marketing games. These activities make the inauguration dynamic and bring customers back into the shop, increasing the amount of time spent with the brand.

It’s also an effective way of converting more customers. Marketing games are a way of distributing coupons that encourage purchases by offering participants attractive discounts.

Interactive games can also be used to highlight products by presenting them (and their advantages) in an original and fun way. In this way, the brand can offer Quizzes to make it easier to discover its catalog and communicate its value proposition.

3. Collecting and exploiting customer feedback to boost loyalty

Finally, marketing games offered at shop openings are an effective way of collecting customer feedback and data. Before being able to access a marketing game (on an interactive terminal or after scanning a QR code on a label via Scan&Play), the customer will have to fill in a form. It enables the brand to find out about the customer’s demographic profile (and better identify its audience), but also to ask about their product preferences.

Customer data will enable them to create drive-to-store and conversion campaigns (online and physical) that are personalised and therefore effective. This is an essential step in building customer loyalty and ensuring stable, long-term revenues for your shop.

Conclusion

Gamification is a powerful lever for boosting traffic at shop openings. It can also be used to generate more sales and build loyalty among retail customers. To make your inauguration more interactive and engaging, discover our marketing games that are easy to deploy in-store.

In just 30 minutes, we’ll show you how to launch your own high-performance interactive marketing campaign.

What is influencer marketing? Benefits, techniques

What is influencer marketing? Benefits, techniques

In a context where consumers are constantly exposed to promotional messages, brands need to redouble their creativity to engage their audience and stand out from competitors. Influencer marketing offers many ways of doing this.

To the question what is influencer marketing? The first answer is that this strategy is unavoidable. According to a recent study, the global influence market is worth more than 16 billion dollars. Working with content creators is an essential way of humanising your brand, creating an authentic connection with your audience and reaching a wider public.

However, this strategy also presents challenges. Influencer marketing is evolving to meet consumers’ expectations of proximity and interaction. Also, it needs to equip itself with more tools to better measure the performance of campaigns and personalise them.

Gamification, the integration of playful elements into influencer marketing, is an excellent way of meeting these challenges. This article looks at the advantages of this strategy and the various interactive tools available to boost its performance.

What is influencer marketing?

Influencer marketing is a strategy in which brands collaborate with content creators, mainly on social networks. Influencers are personalities who have managed to build up an online audience. Generally by specialising in a particular content niche and creating links with their followers.

This closeness to their audience and ability to create native content on social networks are two levers for companies. By co-creating campaigns with influencers, brands can reach a wider audience that is interested in their products or services. Content creators also act as ambassadors, embodying the brand, giving it an image that is authentic and closer to its audience.

An integral part of influencer marketing strategy is to identify content creators whose interests, tone and values are close to those of the company (as in a co-branding strategy). In this way, companies can ensure to reach the right audience, maintaining consistency in their communications and highlighting their value proposition.

The benefits of influencer marketing for brands

Influencer marketing can be a powerful marketing tool for brands, whatever their reputation, sector of activity or objectives. According to a recent report on the subject, almost half of consumers (49%) make a purchase at least once a month after being exposed to influencer publications. And almost all shoppers (86%) make a purchase following recommendations from a content creator at least once a year.

The reasons for influencer marketing include :

Increase brand awareness

Working with influencers enables companies to reach a highly qualified audience. By sharing campaigns about a brand, content creators help to raise awareness of the brand among new people or improve its image. This is how Léna Situations has modernised the image of the Jennyfer brand.

Target the audience for your marketing campaigns more effectively

Influencer marketing helps brands to target their audience. The key is to work with a creator whose community matches the characteristics of the company’s target audience. So it’s an excellent way of ensuring that your message reaches the right people and is delivered in a way that resonates with them (making the campaign more impactful).

Achieve higher conversion rates

Social proof is a powerful conversion factor. Consumers are more likely to buy a product if it has been recommended to them by someone they trust. What’s more, influencers have mastered the codes of content creation on social networks. As a result, their publications are better integrated into users’ news feeds, making them more likely to capture attention and generate conversions.

Create a more authentic and trusting relationship with your audience

Influencers also enable brands to humanise their communications and create an authentic connection with consumers. They will create credible content that will enable their followers to understand their brand. Identify the strengths of a product or service and the different ways in which it can be used. Their shared experience, which is less formatted and spontaneous, is also likely to generate trust (conversion and loyalty) than a traditional promotional campaign.

benefits of influencer marketing

How to gamify influencer marketing campaigns

Influencer marketing is a strategy for reaching and converting your target audience. But it has also become an ultra-competitive advertising arena in which brands must redouble their efforts to convince designers to collaborate with them and capture the attention of their subscribers.

Gamification in marketing is a lever that can be used to boost the performance of a campaign in many ways. This technique can be used to motivate influencers and promote their content. Companies can gamify their influencer (or ambassador) program in the same way as a loyalty program. Designers who generate sales can accumulate points, reach new levels and benefit from specific advantages (goodies, higher commission on each sale, access to the brand’s backstage areas).

Above all, gamification makes it easier to capture the audience’s attention and stimulate engagement. By creating playful campaigns, in the form of creative contest or marketing games. Companies and influencers can encourage users to interact with them and boost the virality of their content.

The playable mechanics of gamification are also a way of increasing subscriber interaction with the campaign. There fore, it is e lever to collect more zero-party data to better understand the needs and expectations of its audience. Based on this, the company can then create even more personalised, and therefore much more engaging campaigns!

Conclusion

Gamification is an excellent way of creating even more effective influencer marketing campaigns. To engage the creators you work with and their audience, don’t hesitate to integrate interactive mechanisms into your content. Discover our catalog of marketing games and boost your influencer strategy!

In just 30 minutes, we’ll show you how to launch your own high-performance interactive marketing campaign.

Gift cards and gamification, boosting customer engagement

Gift cards and gamification, boosting customer engagement

Brands are constantly looking for marketing levers to engage and convert their audience. Gift cards are one of the most popular tools for boosting brand awareness and encouraging purchases or repeat purchases.

They are widely adopted by retailers, from fashion to restaurants, not forgetting supermarkets. However, gift cards are also used by smaller brands to engage their audience. They are all the easier to mobilise as part of an omnichannel customer experience. They can be physical or digital.

In this article, we’ll be sharing how to strenghten your relationship with your audience using gift cards. We’ll explore ways of gamifying a gift card program and making the experience interactive and engaging.

The explosion of gift cards as a mtehod of payment

In 2024, brands reported an increase of almost 25% in gift cards purchases. Gift cards are no longer reserved for the festive season, when they are given as Christmas presents. It is now becoming more widespread during high points such as sales, Black Friday, Mother’s Day and Valentine’s Day (when consumers want to give pleasure or treat themselves).

Another new development is the dematerialisation of gift cards. Long confined to physical shops, they are now exploding in e-commerce. According to a Global POS analysis, the average value of gift cards activated on the web has riser from €50.73 to €59.56 in 12 months, an increase of 17.42%!

For consumers, they are becoming the preferred method of payment, both in retail and online. The distribution of market shares remains equivalent, with fashion leading the way in terms of usage. Nevertheless, we are seeing an increase in purchases made using this methods of payment during the sales period, demonstrating the growing importance of gift cards in consumer habits.

What are the advantages of gift cards for brands?

As well as being popular with shoppers, gift cards also offer benefits for brands. Theses include:

A significant increase in revenues

Gift cards are an opportunity for brands to increase their sales. This is an advance payment that is not always used by its holders. According to CEB TowerGroup, 10% of gift card balances remain unused, which represents a considerable margin. In one year, a brand like Starbucks can make a profit of 1 billion dollars from unused gitf cards. Buyer who use these cards generally spend more than the initial amount,increasing the company’s revenues. 61% of consumers who opt for this payment method spend more than thier balance.

An opportunity to acquire new customers

Many of the customers who buy a gift card are new customers. It is therefore a lever of brand awareness, which capitalise on recommendations to boost visibility. Overall , gift cards reduce acquisition costs. The brand takes advantage of the visibility and traffic of other brands to raise its profile by placing its gift cards in a distribution network (or on platforms such as my gift card).). C’est d’autant plus efficace quand elles sont affichées à côté de celles d’entreprises comme Amazon ou Netflix.

A lever for customer retention and loyalty

Gift cards improve the shopping experience by offering consumers greater flexibility. They benefit from greater flexibility of choice, and the dematerialisation of cards simplifies their use. This tool can also be a way of strengthening the loyalty program and make it stand out from the crowd. By sending them to customer who cross a threshold (or number of loyalty points), brands can increase the repurchase rate. It’s a way of strengthening the relationship with our most committed customers by rewarding them with an e-card.

A tool for collecting customer data

The use of gift cards enables retailers to improve their customer knowledge. They are able to track purchases and collect data (the time between the purchase of the card and its use, the amount of the purchase, the products or services purchased, etc.).

Dematerialised gift cards, sent via an email campaign (as part of a loyalty program), can be used to refine these analyses.. L’entreprise peut suivre le parcours client et calculer son ROI.

Galeries Lafayette - Gift card give away

How to gamify gift cards to boost buyer engagement

While the gift card is a tool for expanding and engaging its audience, it remains a competitive arena. To stand out from the crowd, brands can enhance the experience by opting for gamification. Gamification strengthens the interaction between the company and the consumer, through playable formats and attractive rewards. In the context of a gift card program, this can take the form of:

 

  • Interactive promotional campaigns. Playable Marketing is an excellent way of boosting visibility and encouraging audiences to buy gift cards. the brand can launch a gamified campaign on social networks in order to generate leads and acquire new clients. Le format du contests increase the virality of the campaign and makes it more attractive.

  • Gamified rewards: shoppers can increase the value of their card or unlock rewards (free goodies, free delivery) by taking part in a marketing game or challenge. The brand can integrate a QR code into its gift card, taking consumers to a winning instant to encourage them to buy one.

Conclusion

Gift cards are all the rage, both in-store and online. They’re ideal for raising your brand’s profile and engaging your audience. To make them more attractive and generate more sales, gamify your shopping experience with our interactive mechanics!

In just 30 minutes, we’ll show you how to launch your own high-performance interactive marketing campaign.

What is data collection? What methods are used?

What is data collection? What methods are used?

Collecting data is crucial for businesses. Organisations rely on data to optimise their day-to-day operations, facilitate strategic decision-making and better address their needs.

What’s more, to refine your knowledge of your business and your audience, it’s important to put in place a data collection strategy. In this article, we look at methods for collecting and qualifying customer data.

What do we mean by data collection?

Data collection is the process of extracting data from a source to gather information. Then, from the user’s point of view, it can be deployed with surveys, interviews and focus groups as part of market research.

Today, every point of contact is an opportunity for companies to gather valuable information. Browsing a website or application, visiting a shop and interacting on social networks are all opportunities to understand the behavior and expectations of audiences.

The qualification and analysis of this data can then be used to:

  • evaluate the company’s performance (in terms of customer satisfaction, conversion and retention);
  • make better decisions (sales, marketing, operational, etc);
  • predict future market trends and anticipate audience expectations.

The different types of data

Before looking at the different methods of data collection, we need to differentiate between the 3 main types of data.

  • First-party data, i.e. behavioural information collected when customers interact with their sites, applications, products or social networks.

  • Third-party data, collected by third parties, but the reliability, quality and ethical nature of this data is less than that of the previous types.

Why collect customer data?

First of all, when collecting data, you need to identify the reasons why the company wants to have the information. There are many reasons for collecting data (not all of which are mutually exclusive):

  • Enhancing your CRM database. These days, brands need to collect new qualified contacts in order to gather information about their customers. Feeding the CRM is an objective that enables key messages to be communicated. This is made possible by communication levers such as newsletters and SMS. It’s also an excellent way of refining customer knowledge and better addressing needs.

  • To compensate for the deletion of data (which occurs every 3 years). The RGPD stipulates that European authors (including companies) may retain their customer data for 3 years. It is therefore crucial for organisations to plan for data collection opportunities in order to renew their database on an ongoing basis.

The main data collection methods

Depending on the quality and nature of the data, the company can use different data collection methods:

  • Quantitative data collection, using systematic methods. This type of data is distinguished by its ability to provide a basis for statistical analysis of the company. It can be collected via surveys (with closed questions), behavioral observation (data observed on the website, etc.).

  • Qualitative data collection focuses on non-numerical data. This approach favors precision and depth over breadth by offering an insight into the preferences and motivations of its audience. In addition, it can be collected via open surveys and in-depth interviews (one-to-one or via focus groups, etc.).

  • Primary data collection refers to the capture of data that has not been processed beforehand. This is data collected at source (directly from prospects and customers) via forms, questionnaires or interviews.

  • Secondary data collection involves searching for and using data that has been collected for a purpose other than that of the company. This secondary data is often historical and provides a backdrop for new research. It is collected through archival research or database mining.

Gamified tools for collecting customer data

The golden rule of data collection is that the closer you are to the source of the data, the more qualitative, accurate and reliable it is.

Companies therefore need to mobilise tools to collect information from their prospects and customers. They can rely on gamified and interactive formats. These encourage their audience to share information freely and accurately. What’s more, this information can relate to their purchasing habits.

These gamified data collection tools include :

  • The marketing game, ideal for recruiting, engaging and converting. To take part in a competition, users first have to fill in a form. Then, the game mechanics can multiply the number of interactions with the user and the collection of first-party data.
Weekly - collection methods
  • The lead generation form. This tool enables you to recruit and qualify subscribers using a form integrated into the platforms. This is an excellent format for inviting Internet users to share their contact details.
Weekly - lead generation
  • Co-registration to recruit opt-ins. This format enables you to pool your recruitment efforts by associating your company with a complementary collection method (via a partner brand).
weekly - data collection
  • The click to lead email. The brand highlights an offer to encourage the user to subscribe to its newsletter and thus expand its customer database. The opt-in is generated by the click and the user is then redirected to the e-commerce site.
Weekly - email clic to lead

Conclusion

Implementing a data collection strategy is crucial if you are to make the right decisions and target your audience as effectively as possible. To meet today’s data collection challenges, your company needs to multiply its methods and tools so that it has a precise understanding of its market and its audience. Discover our gamified formats to help you recruit leads and share quality data!

In just 30 minutes, we’ll show you how to launch your own high-performance interactive marketing campaign.

Corum L’Épargne: sports marketing and gamification to boost brand awareness

Corum L’Épargne: sports marketing and gamification to boost brand awareness

CORUM L’Épargne is one of the brands that embraced gamification as a communications tool. Indeed, this company offers transparents and accessible savings solutions. They chose Playable Marketing coupled with sports to raise their profile and address the audience.

In this article, we’ll look at the relevance of gamification in marketing challenges of the banking sector, particularly with CORUM l’Épargne. Through examples of playable campaigns made alongside Adictiz, Lucie Odoux, Head of Sports Sponsorship, shares with us the practices she learned.

Why has Corum l’Épargne chosen gamification to optimise its marketing campaigns?

On one hand, the banking sector is facing challenges. From creating a closer relationship with a younger audience and improving experience to increasing loyalty by adapting to new digital communication and usage channels.

On the other hand, to strengthen its reputation, CORUM l’Épargne decided to implement a gamification strategy. As the company has been involved in sport since 2018 (supporting 21 athletes in various disciplines), gaming is part of its DNA. Above all, playable marketing enabled it to achieve several of its objectives.

Boosting awareness marketing through gamification

Above all, gaming is a way to stand out from the crowd and reach a wider audience.

As Lucie Odoux, Head of Sports Sponsorship, explains in her testimonial:

Gamification allows us to address a new audience, or at least our audience, but in a different, more playful way. It allows players to spend more time with the brand, without really realising it.

By offering fun marketing games, CORUM l’Épargne’s objective is to develop its brand awareness. The idea is to multiply the points of contact via interactive experiences.

In fact, games enable the company to collect contacts (via subscriptions to its mailing list and opt-in forms). Contacts that the company would not have been able to reach with traditional communications.

Generally speaking, playable marketing is a way of modernising your brand image and humanising it. Interactive formats are effective to engage audiences around unifying values. Also, they permite to create an emotional bond that traditional communications (static advertising, etc.) are unable to generate.

Raising awareness of the need for better financial management

In a sector as complex and sensitive as banking, play-based marketing is a way of raising awareness and educating customers. This is true when the target is a young audience, for whom it’s important to share practices in a fun way.

With these marketing games, CORUM l’Épargne is making its saving message accessible. Also, it demonstrates transparency, a strong value, by helping its users to understand where they are investing.

Improving customer relations and building audience loyalty

Finally, gamification helps to strengthen the bond with the audience: a major challenge for a 100% digital player like CORUM L’Épargne. Gamification makes it possible to extend the time spent with the brand. Indeed, that creates a stronger customer relationship, based on positive emotions such as surpassing oneself, creativity, etc.

It’s also a lever for maintaining contact established with prospects and customers by collecting opt-in data. But also by collecting data (via a participation form, by analysing interactions) so that they can be reactivated later with personalised and powerful content.

2 examples of successful gamification campaigns

To achieve these objectives, CORUM L’Épargne has set up two gamification campaigns:

A customizer to boost your marketing profile

Corum L’Épargne is involved in sailing, with a boat racing at the Vendée Globe and the Route of Rhum. They decided to use this lever to raise the brand’s profile. Therefore, with a boat due to undergo modifications before its participation in a race, they took the opportunity to involve the audience to decorate the hull and sail.

A Customizer mechanism is ideal for inviting users to suggest ideas for decorations (with elements chosen by the brand beforehand). Players were able to submit proposals for the decoration of the boat.

That campaign worked very well with the audience, as it allowed to take part in a project and let creativity shine through. Moreover, the Customizer enabled the company to achieve an excellent opt-in rate (via subscription to its newsletter) and thus raise its profile.

Customizer Corum

A game mini-site to optimise your sports marketing

CORUM L’Épargne also used Playable Marketing to reaffirm its commitment to sport. As a reminder, the company supports 21 athletes in various disciplines, from fencing and climbing to judo and Formula 2 racing.

As sport is a lever for reaching a wide audience, the company combined sports marketing to gamification strategy. To this end, it has launched a site with six mini sports games allowing users to discover the athletes supported by the brand.

This experience enabled CORUM to bring participants into the sporting world while maximising the time spent with the brand.

corum l'épargne gamification sport

3 tips for boosting marketing awareness through gamification

Using her experience of gamified marketing, Lucie Odoux shares 3 tips on how to optimise campaigns and make them levers for building brand awareness.

  • Choosing the right format, depending on a strategic objective and target audience. The key is to offer an interactive experience, aligned with the brand’s universe (in this case, sport) and the results you want to achieve. As an example, CORUM relied on sports games, but also on initiatives that enabled its audience to get involved in a renovation project.

  • Track KPIs to assess the effectiveness of your campaign and improve what needs to be. CORUM L’Épargne wanted to raise its profile, so it monitored its brand image with a large panel. Also, they monitored the number of subscribers on social networks and the opt-in rate (two metrics for assessing its ability to reach a new audience).

  • Equip yourself with a gamification marketing tool. CORUM chose Adicitiz to give it access to a wide variety of games. Indeed, they need to be adaptable and easy to customise to challenges.With the support of the Adictiz teams, they created high-quality, innovative experiences and work on the media coverage of its campaigns to reach the targets.

Conclusion

Gamification is a highly effective way of boosting brand awareness in marketing. Expand your audience and strengthen your brand image with our interactive and fun advertising tools.

 

In just 30 minutes, we’ll show you how to launch your own high-performance interactive marketing campaign.