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Data enrichment: 3 customer marketing campaigns

Data enrichment: 3 customer marketing campaigns

by | Apr 14, 2025 | Collect data, Lead gen strategy

In a constantly evolving digital world, data enrichment has become an imperative for companies seeking innovative ways to improve the quality of their databases. Data collection and enrichment are crucial to understanding customers, personalising offers and improving marketing campaigns. This is true when the end of third-party cookies is approaching, so enriching your database is essential.

In this article, we look at the benefits of data enrichment and how gamification can be a way of achieving your objectives. We will then explore three campaigns run by our customers: Cyrillus, Floa Bank and Electrolux. These examples show us how a data collection strategy has enabled these companies to re-qualify their databases and improve their conversion rates.

SUMMARY

Data enrichment: maximising customer understanding

Data enrichment plays a fundamental role in digital marketing, enabling brands to deepen their understanding of customers and optimise strategies. However, as the industry evolves, brands are facing challenges, including the disappearance of the third-party cookies from Google.

An in-depth understanding of our customers.

Third-party cookies are doomed to disappear. This is when first-party and zero-party data, is becoming valuable.

By collecting detailed data in-house, brands can gain an accurate and reliable view of their customer base. This in-depth understanding enables companies to personalise their campaigns, offer tailored products and services and strengthen customer loyalty.

Optimisation of personalisation.

Although 37% of users refuse third-party cookies, consumers still expect personalised experiences. The solution lies in data enrichment. Collected from consumers, it offers brands the opportunity to optimise the personalisation of their offers.

With customer data, companies can create targeted content, product recommendations and offers tailored to individual preferences. This increases engagement, as well as customer satisfaction.

 

Improving the effectiveness of marketing campaigns.

Enriched, accurate data enables brands to design effective campaigns, thanks to data segmentation. By understanding the buying behaviours and interests of their audience, businesses can target the right segments, adjust their messages and optimise their budget. The result is better conversion of prospects into customers.

Strengthening customer loyalty.

When brands understand their customers and respond to their needs, they strengthen customer loyalty. Customers feel valued and understood, which encourages them to remain loyal. Personalised offers can encourage customers to make repeat purchases, strengthening the relationship over the long term.

Data enrichment is becoming an asset for brands wishing to remain competitive and establish connections with their customers in an ever-changing digital landscape. By combining first-party, zero-party data and data enrichment, companies can navigate challenges, ensuring strong relationships.

In this new environment, data enrichment is emerging as an essential strategy, but also as the foundation of customer understanding in the digital age.

Gamification for data enrichment

In the digital marketing landscape, gamification is emerging as a strategy for enriching corporate data while engaging users. This clever approach transforms data enrichment into an interactive and rewarding experience, while offering companies opportunities to gather information.

Gamification involves the use of game mechanics such as challenges, rewards and competitions in non-game contexts. By integrating these elements into data collection process, brands can arouse the interest and enthusiasm of users, inviting them to share information.

The interactive games and online competitions, such as quizzes or memory games, can be designed to collect useful data while users are participating. By proposing questions within a quiz linked to a product or service, brands can obtain answers from participants, thereby enriching their customer understanding.

The use of gamification for data enrichment offers a dual benefit: it allows companies to collect data while increasing user engagement and satisfaction. By creating interactive experiences, brands can build deeper connections with their audience, while enriching their database for effective marketing campaigns!

The Cyrillus Interactive Form: exceptional data enrichment

Cyrillus data enrichment

Cyrillus, aiming to reach young mothers, has opted for a campaign based on a form with a prize draw at the end of the game. Thanks to this strategy, Cyrillus succeeded in enriching its database by more than 65%, collecting crucial information such as children’s first names, dates of birth and missing telephone numbers.

This enabled Cyrillus to personalise its offers and optimise its communication. By better understanding the needs of young mothers, Cyrillus was able to tailor its marketing in a targeted way, thereby increasing its conversion rate.

Floa Bank’s enriched form: the power of brand awareness and personalisation

Floa - Data enrichment

Floa Bank has launched a Hidden Object campaign to boost its visibility and personalise its insurance products. This campaign captivated its participants with an average playing time in excess of one minute. An opt-in rate of 48% was achieved, offering Floa Bank an opportunity to target registered users for future interactions and offers.

With 4 categories of data enriched in a second form, the collection of qualified data has enabled Floa Bank to improve its personalisation and optimise its services to meet the needs of its customers. Using the information collected, Floa Bank has been able to create tailor-made products, thereby strengthening the confidence of its customers.

Electrolux media and Memory: a memorable Valentine’s Day campaign

Example of Electrolux gamification

Electrolux launched an innovative campaign for Valentine’s Day, using the mechanics of Memory combined with media via Adictiz Ads. This enriched first-party data have enabled Electrolux to better understand its customers, optimise marketing efforts and strengthen customer loyalty. The data collected was used to personalise Electrolux’s future messages, ensuring relevance for each customer and increasing conversions.

This 100% winning campaign, offering discount vouchers, generated 1.5 million impressions. The objective was data enrichment, and thanks to this strategy, Electrolux achieved a remarkable opt-in rate of 50.17%.

Conclusion

Data collection campaigns from Cyrillus, Floa Bank and Electrolux illustrate the importance of data enrichment in the world of digital marketing. By using interactive campaigns, they re-qualifyied their databases, improved their visibility and optimised conversion rates.

Integrating gamification is an innovative step for companies seeking to understand their customers. By transforming a process that is perceived as tedious, brands gather information in a fun and effective way!

Intelligent data collection is about the quality of the information gathered. These case studies highlight the effectiveness of well-designed campaigns to enrich its database, paving the way for customer relationships when the collection of third-party cookies will no longer be relevant.

(Re)discover the essential digital Advent Calendar

(Re)discover the essential digital Advent Calendar

by | Apr 14, 2025 | Audience engagement, Collect data, Engagement, Lead gen strategy

The digital advent calendar, that essential tool that takes us back to our childhood memories, is the ideal way to celebrate the festive season. Setting up a digital advent calendar in your marketing strategy is offering you a unique opportunity. Celebrate this special time of year while strengthening the relationship with your audience.

Against this enchanting backdrop, invite your users to take part every day during the month of December. It’s a great opportunity to engage, recruit and qualify your prospects!

In this article, we explore the benefits of the digital advent calendar, how it can be used in a campaign, and some concrete customer use cases. Let’s dive into the fairytale world of these interactive campaigns that transcend the boundaries of time to connect brands with their audiences throughout December.

SUMMARY

1. Why choose a digital advent calendar?

When the lights are twinkling and the excitement around the holidays is building, brands can find a unique opportunity to connect with their audience. By the way, the French spend around 5 hours online every day. The digital advent calendar is emerging as a powerful marketing strategy.

Creating a strong commitment

Christmas is a great time for engagement, and a digital advent calendar offers a unique opportunity to spend time with your audience throughout December. Last year, an average of no less than 8 games per user were played on Adictiz’s December calendars!

Every day, a new offer or mechanic is unveiled (from a wide choice of game mechanics and customisable content), encouraging participants to return to the campaign regularly.

Recruter et qualifier des leads

A well-designed Advent calendar campaign is the ideal way to recruit and qualify leads. Beyond the fun and festive aspect it brings to the festive season, this type of campaign stands out for its ability to recruit and qualify leads strategically.

What’s more, the daily offers and surprises encourage visitors to sign up and take part, enabling brands and chains to develop a prospect base. In 2022, Adictiz recorded 800k registrations for all December calendars!

Thanks to customisable forms and a variety of mechanisms, it’s easy to qualify your database!

Collect opt-in leads

Placed on a homepage, the advent calendar will be an excellent data-gathering tool. A well thought-out form will help you transform your web traffic, which is often higher before Christmas, into opt-in leads. What’s more, this first-party data is invaluable, enabling the information gathered to be used to target future campaigns more effectively.

The more attractive they are, the more likely you are to convert visitors into subscribers. So to optimise your performance, think 100% winner and give away discount vouchers to use in the shop or on your website!

2. How to use a digital advent calendar in a marketing campaign

Now you know the advantages of the digital advent calendar. Cette deuxième partie vous plongera dans les détails de sa mise en place, révélant les astuces qui vous permettent de réaliser des calendriers performants.

Taking care of the calendar’s design

The online advent calendar is fully customisable, giving you the choice of the number of boxes, the type of content and its distribution (Facebook, iFrame or dedicated domain). The possibilities are vast, from varied game mechanics to text, image, video or downloadable content. Your visual identity is the key to an attractive campaign.

Creating a coherent story

Advent calendars allow brands to create an in-depth storytelling experience, offering users an immersive experience at the heart of their brand universe. By offering prizes to be won every day for 24 days, you can multiply the amount of contact and time spent with users. Each day has its own box and a chance to communicate with your prospects. Vous pouvez ainsi raconter une histoire ou partager les valeurs de votre marque pour toucher votre audience.

Stimulate sharing thanks to the social gauge

Some features, such as the social gauge, help to stimulate the sharing of the game between users. Encourage participants to invite their friends to increase their chances of winning. This feature generates qualified traffic and improves the return on investment (ROI) of the operation.

3. Les exemples de calendrier de l’avent digitaux par nos clients

Floa’s interactive advent calendar: A winning strategy for raising awareness and qualifying prospects

Floa-calendar

Floa Bank cleverly opted for an advent calendar to raise its brand awareness while qualifying its prospects. The results speak for themselves, with an opt-in rate of 36% and no fewer than 1,000 shares on social networks. The campaign is proving to be an undeniable success for the online bank. By implementing this creative approach, Floa has set itself apart by offering its customers an interactive and engaging experience. The advent calendar is proving to be an effective way of strengthening its presence and attracting consumer interest.

How Class’ Croute won over 50k prospects with a digital advent calendar

example-calendar

The advent calendar can be a powerful tool for attracting leads, as shown by the Class’Croute experience. Using a simple calendar with a scratch-off system, the company succeeded in recruiting no fewer than 50,000 subscribers during their campaign. This clever device captivated users, who played an average of 4.5 times each. Undeniable proof that this fun, interactive strategy is bearing fruit in terms of acquiring new prospects.

Find out how Savencia achieved a 41% opt-in rate

Savencia has set up a digital advent calendar aimed at recruiting leads for its Qui Veut Du Fromage website. With an impressive opt-in rate of 41%, the success of this initiative is undeniable. What’s more, the neat, gourmet design immerses users in the world of the brand. The digital advent calendar has proved to be an effective way for Savencia to communicate with and engage its consumers. This interactive strategy demonstrates the importance of innovation in creating lasting links with its community.

How Speedy’s campaign attracted 37k new leads

speedy-calendar

Speedy has chosen an advent calendar to attract new leads. Highlighting its various shops throughout France, the company stood out with an original and attractive campaign. The results were immediate, with the campaign attracting no fewer than 37,000 subscribers.

This strategy demonstrates the effectiveness of the advent calendar as a means of capturing the attention of prospective customers and arousing their interest in the brand. Speedy was able to take advantage of this initiative to increase its visibility and strengthen its links with prospective customers throughout France.

Conclusion

Thanks to its customisability, this traditional game mechanic can be adapted to any story you want to tell. As well as delighting your prospects and customers at the festive season, it will also enable you to achieve your various objectives. In short, this timeless device is sure to end the year on a high note!

Ready to engage your community in an unforgettable festive adventure? Then go ahead and offer your customers and prospects a memorable digital Advent Calendar!

Cookieless: how can marketing rise to the challenge?

Cookieless: how can marketing rise to the challenge?

by | Apr 14, 2025 | Collect data, Lead gen strategy

At the dawn of the cookieless era, the digital marketing landscape is undergoing a radical transformation. Growing concerns about privacy and changing regulations have prompted industry players to rethink their data collection and advertising strategies. So this is the perfect opportunity to revolutionise your digital marketing!

In this context, several approaches are emerging: contextual targeting and semantic targeting. At the same time, Google’s evolution, with the end of third-party cookies and the introduction of the Privacy Sandbox, offers a new path for privacy-friendly digital marketing.

It’s not easy to find your way around this new cookieless era, which is why we’ve brought together the most relevant schemes to help you see things more clearly, in our article!

SUMMARY

Google and the end of third party cookies

Google has announced the end of thris-party cookies in its browser by 2024, causing an earthquake in digital marketing. The decision follows a growing awareness of privacy concerns and the collection of users’ personal data.

However, Google is not leaving advertisers in the lurch and is offering an alternative called Google Privacy Sandbox!

Privacy Sandbox: Google’s answer to the cookieless world

The end of third-party cookies means that advertisers will no longer be able to directly track users across different websites to target their ads. However, Google’s Privacy Sandbox introduces privacy-based targeting techniques that preserve users’ anonymity while allowing them to deliver targeted advertising.

Google’s Privacy Sandbox is based on the use of techniques for processing data on the user’s device, rather than sending it to remote servers. These approaches, which focus on confidentiality and the protection of user data, mark an important turning point in the online marketing industry.

However, marketers will have to adapt to these new segmentation methods, which focus more on the context and aggregate users’ behavior, rather than on individual data.

After years of relying on thirs-party cookies provided by Chrome, cookieless marketing is proving to be a real challenge!

Yet this is a real opportunity to do digital marketing differently, while respecting users’ privacy rights and guaranteering a secure online experience.

SSO: a solution form the cookieless world

In today’s digital world, Single Sign-On (SSO) is emerging as an effective solution for simplifying the user experience while strengthening data security.

SSO allows users to access multiple applications and websites using a single set of login credentials. This approach reduces the need to remember multiple passwords, making life much easier for users.

From a marketing perspective, SSO also offers new opportunities to help you optimise your advertising campaigns and understand the behavior of your users.

With SSO, users can voluntarily share their credentials with thirs-party platforms, providing access to valuable demographic and behavioral data.

By using this information, you can personalise your advertising according to users’ preferences nd interests, creating more relevant and attractive messages!

Data collection

targeted data: the future cookieless through segmentation

In the cookieless era, where user privacy has become a major concern, contextual targeting and semantic targeting enable data to be segmented by analysing the content of a web page and the associated keywords. This method is making a comeback in response to the disappearance of thirs-pary cookies.

Contextual targeting

Contextual targeting focuses on the content of a web page and the contextual information that surrounds it.

By analysing the keywords, themes and general context of a page, you can place your adverts in a relevant way, ensuring that they reach an audience with an affinity with the page’s content.

This approach enables companies to maintain a degree of advertising effectiveness while respecting users’ privacy concerns, as no personal data is required for targeting. This makes it an indispensable strategy today.

segment data

Semantic targeting

Semantic targeting takes into account the meaning and intent of the words used in online content. Thanks to sophisticated machine learning algorithms, you can analyse the semantic context of a text and understand the nuances and associations between the words used.

This enables advertisers to target their advertising based on key concepts and users’ search intentions, rather than relying solely on cookies and personal data.

In this way, semantic targeting offers a more subtle and precise approach to reaching users interested in a specific subject, while preserving the confidentiality of their data.

Beyond third-party cookies: the power of first-party data

As restrictions on thirs-party cookie increase, advertisers need to rethink their data collection strategies to continue to target their audiences effectively. This is where the collection of first-party data takes on its full meaning.

By focusing on information provided directly by users, you can build a relationship of trust and obtain valuable data for personalising the user experience. First-party data collection offers a clear advantage, as it is based on consent and provides a better understanding of consumer preferences, behaviors and needs.

First-party data collection is therefore an essential strategy in this cookieless environment, enabling you to continue to collect valuable data directly from users, while strengthening your relationship with them.

Conclusion

In conclusion, the advent of the cookieless world has propelled online marketing into an era of change and adaptation.

Contextual targeting and semantic targeting offer alternative approaches to reaching consumers without the use of third-party cookies, by focusing on the relevance of content and the meaning of words.

Google’s initiative to put an end to third-party cookies and the introduction of the Privacy Sandbox offer you new opportunities to deliver targeted advertising while preserving the confidentiality of your users.

However, it is crucial that these developments are accompanied by an ethical approach that respects privacy. Not only to comply with the new regulations, but also to strengthen the bond with its consumers.

You’re now ready for the cookieless era! Now it’s up to you to revolutionise your digital marketing strategy.

User Generated Content: how can it enhance your marketing strategy?

User Generated Content: how can it enhance your marketing strategy?

by | Apr 14, 2025 | Collect data, Lead gen strategy

Developments in technology and usage have largely transformed the way brands address their prospects and customers. Using product-oriented content or content influenced by end-consumers (user generated content) for content marketing is a strategy that is highly appreciated by brands.
Here are some best practices for optimising this new marketing lever tjat is UGC.

SUMMARY

Create optimum conditions for publication and distribution

Blogs, forums, social networks, photo and video sharing platforms… user-generated content is disseminated across a wide range of media. Gather your community around a multi-channel marketing campaign and manage all the content published by your users to take full advantage of this strategic communication channel for your brand!

Get your community interested

Consumers are all too often exposed to advertising messages that interrupt their daily lives. Capture your audience’s attention with a fun, interactive game. Put the user experience back at the heart of your strategy to encourage them to produce high value-added content about your brand. It’s the ideal way to encourage interactivity and increase your appeal!

Sport and gamification adictiz

Vary the level of commitment

Encourage your community to create User Generated Content, share ideas and opinions, or spread your content on their favourite social networks. DIY, photos, text or video… Appeal to their creativity and boost their involvement! Using games on a regular basis allows you to maintain a relationship with your users and gain in authenticity.

Lidl photo contest

Exploit the data collected

Benefit from the richness and diversity of the content produced by your users to assess the awareness of your products and deepen your customer knowledge. Analyse the frequency and visibility of publications to identify your community’s influencers and interactions. Promote those who play the game and turn these customers and prospects into brand ambassadors!

Gamification, the driving force behind successful marketing campaigns

Gamification, the driving force behind successful marketing campaigns

by | Apr 14, 2025 | Audience engagement, Captivate the audience, Collect data

Gamification marketing means creating interactive experiences to capture the attention of audiences, collect data and activate it.

Today, brands are seeking innovative marketing solutions that can address new challenges, especially in a context where advertising needs to reinvent itself (end of third-party cookies). Gamification is one of the tools available to marketing teams to communicate differently.

Let’s find out in more detail how gamification can become the driving force behind the success of your next marketing campaigns.

What exactly is gamification marketing

This technique involves integrating game elements into an overall marketing strategy, with a view to increasing consumer engagement and boosting sales. Brands create interactive and playful experiences for their customers. By interacting with the content, they remember them more easily.

To understand gamification in very concrete terms, let’s take the example of a game. Let’s imagine an advertisement for a pen. In a traditional advertisement, the brand simply displays a photo of the pen. The pen is highlighted by a colorful and attractive design. In a gamified ad, the pen invites web users to play a game of tic-tac-toe. By clicking on a button, they are immersed in an interactive experience with the product. If they succeed in the game, they can win a discount voucher to buy the product.

There are many different competition game mechanics. There are gauges, scores, league tables, instant wins, countdowns, scratch-offs, casino games, quizzes and polls, and so on. These fun and creative animations can be adapted ad infinitum according to the objectives of the brands and the knowledge of their audience.

We will now look at the benefits of gamification for advertising strategies.

The 4 benefits of marketing gamification

Catch the attention and getting to be known

The first challenge for brands is to stand out from the competition. The aim is to increase visibility and brand awareness, attract new customers, introduce a new product, etc.

With online games and challenges integrated into the advertising device, visitors pay much more attention to the message. A customer who has a fun and enjoyable experience on a site will remember the brand longer. This can go far as to create an emotional bond, influencing the decision to buy.

As far as events are concerned (whether on social networks, a website or a newsletter), recurring high points such as Christmas, Easter, etc, help to reach a wide audience. Audiences are brought together in a festive atmosphere that encourages play. The brand can also create its own highlights (brand anniversary, organised event, trade fair, etc.).

Engaging audiences

It’s undeniable that audience engagement is greater when content is interactive. The reason is simple. Games offer a fun action that attracts the visitor’s attention before asking them for specific information of action. For example, giving their contact details, installing an app, or giving their opinion in a survey. This is the first step in establishing a brand-consumer relationship.

Interactive games can be used to encourage users to explore a company’s products and services, for mechanics that highlight the features or benefits of the products (quizzes, shopping lists, etc.).

They are also engaging in terms of the time spent with the brand, thanks to mechanisms that capitalise on the spirit of competition (score-based games, gauges, etc.). Finally, the appeal of a gift or promotion revealed at the end of the campaign can generate massive number of new leads.

In the example below, Leroy Merlin launched an operation to survey its audiences about their ranges, while recruiting new leads. In total, over 3.5 million clicks and opinions were collected.

 

game marketing data collection

Boost conversions

Interactive games are also an excellent way of boosting conversions, through the distribution of attractive discounts. These prizes are offered as part of a 100% winning scheme, where each participant automatically receives a voucher. Brands can also offer gift vouchers in exchange for proof of purchase. This encourages customers to buy more products by playing the campaign again.

As well as driving participants to the website for immediate consumption, these game campaigns can also support a period of in-store promotions. Consumers are encouraged to buy more products to increase their chances of winning the reward.

Finally, thanks to the installation of conversion pixels, it is possible to directly measure the sales generated by a game campaign. This feature is particularly useful for brands that want to closely monitor the results of their campaign and evaluate its effectiveness.

Collecting and activating data

By using interactive games as part of their marketing strategy, brands can collect data on consumer preferences and buying habits. This data on existing and potential customers enriches their CRM database. This in-depth knowledge of customers enable brands to personalise their communications. Loyalty programs, for example, offer rewards for repeat purchases. This encourages customers to remain loyal to the brand and buy more products.

In addition, the data collected can also help brands to recruit new leads and acquire new customers. The information collected via interactive games can be used to create more effective and better targeted advertising campaigns. Brands can also use this data to create programmatic lookalike audiences to expand their base of qualified prospects.

By using this information to improve their product and service offering, brands can increase their conversion rate and sales while strengthening their relationship with consumers.

Lead recruitment guide

Conclusion

In short, gamification is a powerful marketing strategy for stimulating customer engagement, generating leads and collecting qualified data. Brands that choose to integrate interactive games into their marketing strategy enjoy a significant competitive advantage in the marketplace.

A tool like Adictiz, for example, enables you to create and distribute these interactive formats, give them media coverage, manage data collection and integration into your CRM, and finally activate the data. Relying on a comprehensive platform for launching gamified campaigns means making the choice of performance, with formats tailored to each message.

Would you like to find out more about the schemes described in this article?

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What is first-party data?

What is first-party data?

by | Apr 14, 2025 | Collect data, Conversion

If you’re looking to collect valuable and reliable data, or are curious to find out more about first party data, then you’ve come to the right place. Find out how it can be useful to businesses and its crucial role in the world of modern marketing.

SUMMARY

What is first-party data?

This data is collected from customers whenever they interact with a brand. By buying products or signing up to a loyalty program, for example. This information can be used to improve the customer experience on the merchant site or to send personalised offers to a database. It may include information such as name, age, telephone number or e-mail address.

Considered to be the most reliable source of data, the collection of first-party data is a highly prized objective for marketing teams.

Description of the data collection process

Collecting data, although systematic in marketing, is not trivial. We’re talking about sensitive information, but it’s also a commercial issue for companies.

The first step is to identify the data the company needs. This could be information about the location of their prospects and customers, or their age.

Once the needs have been identified, the format for collecting the information needs to be chosen. This can be a form or a survey.

First party data in digital marketing

La stratégie de collecte de données est devenue banale pour les marketeurs. En effet, le secteur du digital a pris une ampleur considérable ces dernières années et quelques abus ont été reportés. 

Respecter de la vie privée est un sujet qui touche de plus en plus d’utilisateurs. Ces derniers sont de plus en plus exigeants quant à l’utilisation de leurs données, ce qui explique la restriction récente concernant les cookies tiers sur divers navigateurs. Google a annoncé la fin de ces cookies face à la méfiance croissante des internautes. Il est donc urgent pour les marketeurs de trouver de nouvelles solutions plus respectueuses de la confidentialité des données, mais aussi de l’environnement.        

C’est pourquoi les données dites first party constituent un réel atout pour les marketeurs.

A valuable source of data

First-party data is a data collection strategy that is now very popular in digital marketing. Why ? Simply because information submitted voluntarily is qualifying data.

Thanks to customisable forms, it is possible to collect the data that brands need. Whether it’s to generate leads or to get to know your customer base better, first-party data is a valuable source of data. Collected transparently, it contains valuable and reliable information.

The role of first-party data

A stronger relationship with the customer

Getting to know your customers is the key to forging closer links and building loyalty. Offering personalised content or offers is what today’s users expect.

Participating in campaigns and voluntarily filling in information on a form provides a transparent data collection solution.

A more effective way of prospecting

Collecting first-party data enables companies to better understand their customers’ needs and preferences. However, this strategy can also identify the prospects most likely to become customers of the brand. Based on online behaviour and purchase history, companies can create target audiences for subsequent conversion. Offering personalised offers and getting prospects to spend time with the brand can make all the difference.

Better control of customer relations

First-party data collection has the advantage of being both reliable and transparent. Thanks to this strategy, companies can capture their customers’ intentions as well as any relevant information. This makes it possible to propose personalised content or offers and respond to potential customer needs. It’s an ideal way of improving the relationship between the company and its customers.

The different uses of first-party data

First party data is a powerful tool for companies and brands to better understand and target their customers. First party data can be collected from a wide range of sources, including websites, mobile applications and social networks. It is a source of data that companies can collect, analyse and exploit. This makes it easier for them to improve their products or services, their advertising campaigns and their marketing strategy. The Swiss army knife of data can be adapted to any situation!

First party data, very useful for your marketing team

First party data has become an indispensable tool for marketing teams. Data collection helps marketers to better understand customer journeys, discover the most effective communication channels and identify weak points in the customer experience. This enables marketing teams to implement more effective and profitable campaigns, while improving the overall customer experience.

This strategy is also effective for identifying market trends and preparing future collections or campaigns.

Analysing customer behaviour

En collectant les informations données volontairement par les utilisateurs, il est possible de créer des profils clients détaillés pour analyser des comportements d’achats. Les données first party incluent des informations sur les achats passés, les paniers composés sur le site marchand ou encore les commentaires laissés sur le site. 

Gràace à l’utilisation de ces données, c’est une conversation qui a lieu entre l’entreprise et sa clientèle. Les clients vous parlent et s’ils sont écoutés, vous pourrez alors les fidéliser et vous assurer que vos actions marketing soient efficaces.

Easier to improve conversion rates

Improving conversion rates is a real challenge for businesses. By using first-party data, you can distribute targeted offers to trigger purchases. Thanks to the valuable information collected upstream, you can respond to customers’ real needs.

Conclusion

In conclusion, gearing your strategy towards the collection of first-party data allows you to develop an ethical and more transparent approach. It is essential to listen to users’ concerns, while taking into account the changes on the horizon in terms of digital marketing.

This will enable companies to strengthen customer relations by learning about their preferences and purchasing intentions. What’s more, personalising offers and improving the customer experience will only improve the conversion rate!

Need advice on your first-party data collection strategy?

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